Back On Track Physical Therapy
         
 
Put Your Trust in Boston's Largest Aquatic Therapy Group
Phone 1-877-GET BACK | Fax 617-730-5461
 
 
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Our Credo

"Making Life Better ... One Patient At A Time"
"Get Back To Where You Belong"

Our Mission

Our mission is to help people feel their best and be their best at home, work, and play. We are responsive to the needs of the patients referred to our care, our referring physicians, Back on Track employees, and the greater Boston area that we serve.

Our Values

  • We believe in the intrinsic self-worth of each individual

  • Service to the Customer

  • Pursuit of Excellence

  • All employees should treat one another and all other people with respect and dignity

  • We must act with honesty, integrity, and fairness in all of our encounters

Our Vision

  • We want to exceed the expectations of our clients and referral sources and exceed the performance standards set by our competitors by producing the best clinical outcomes with the highest levels of patient satisfaction.

  • We want to strive to continually improve the quality and efficiency of our services and processes to achieve superior customer service and employee satisfaction.

Our Beliefs

  • Facilitating Recovery from Injury and Disability, Relieving Pain, and Improving the Quality of Life for all those referred to our care.

  • Kindness, caring, and compassion in all our interactions with patients is an integral part of our work efforts.

  • We believe that by getting great results and giving great care we will have satisfied patients and referral sources that will in turn, refer more patients, family and friends to realize our vision.